{"id":493,"date":"2023-04-05T21:22:29","date_gmt":"2023-04-05T11:52:29","guid":{"rendered":"https:\/\/marathontoursandtravel.com.au\/faqs\/"},"modified":"2025-06-05T11:43:01","modified_gmt":"2025-06-05T02:13:01","slug":"faqs","status":"publish","type":"page","link":"https:\/\/marathontours.com\/en-au\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"<div  class=\"custom-acf-block wp-block-acf-page-header alignfull has--background-color has--gradient-background\" style=\"\"><section class=\"hero\"><div class=\"grid-container grid-container-gutter\"><div class=\"grid-row grid-row-gutter\"><div class=\"grid-item grid-item-1\"><div class=\"offset-v\"><div class=\"acf-innerblocks-container\">\n<h1 class=\"has-text-align-left wp-block-post-title\">FAQ&#8217;s<\/h1>\n<\/div><\/div><\/div><\/div><\/div><img decoding=\"async\" width=\"2560\" height=\"1707\" class=\"hero__bg-image wp-image-5518 lazyload\" data-src=\"https:\/\/marathontours.com\/wp-content\/uploads\/sites\/3\/2024\/08\/Marathon-Tours-Travel-2023-Berlin-Marathon-wecompress.com_-scaled.jpg\" alt=\"\" data-srcset=\"https:\/\/marathontours.com\/wp-content\/uploads\/sites\/3\/2024\/08\/Marathon-Tours-Travel-2023-Berlin-Marathon-wecompress.com_-scaled.jpg 2560w, https:\/\/marathontours.com\/wp-content\/uploads\/sites\/3\/2024\/08\/Marathon-Tours-Travel-2023-Berlin-Marathon-wecompress.com_-scaled-300x200.jpg 300w, https:\/\/marathontours.com\/wp-content\/uploads\/sites\/3\/2024\/08\/Marathon-Tours-Travel-2023-Berlin-Marathon-wecompress.com_-scaled-1024x683.jpg 1024w, https:\/\/marathontours.com\/wp-content\/uploads\/sites\/3\/2024\/08\/Marathon-Tours-Travel-2023-Berlin-Marathon-wecompress.com_-scaled-768x512.jpg 768w, https:\/\/marathontours.com\/wp-content\/uploads\/sites\/3\/2024\/08\/Marathon-Tours-Travel-2023-Berlin-Marathon-wecompress.com_-scaled-1536x1024.jpg 1536w, https:\/\/marathontours.com\/wp-content\/uploads\/sites\/3\/2024\/08\/Marathon-Tours-Travel-2023-Berlin-Marathon-wecompress.com_-scaled-2048x1366.jpg 2048w\" data-sizes=\"(max-width: 2560px) 100vw, 2560px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 2560px; --smush-placeholder-aspect-ratio: 2560\/1707;\" \/><\/section><\/div>\n\n<div  class=\"custom-acf-block wp-block-acf-breadcrumbs alignfull has--background-color has--gradient-background\" style=\"\"><section class=\"content-panel title\"><div class=\"grid-container grid-container-gutter\"><div class=\"grid-row grid-row-gutter\"><div class=\"grid-item grid-item-1\"><div class=\"breadcrumbs-wrapper\"><a class=\"breadcrumbs__home\" href=\"https:\/\/marathontours.com\/en-au\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"40\" height=\"40\" viewBox=\"0 0 40 40\"><g transform=\"translate(1105 -942)\"><circle cx=\"20\" cy=\"20\" r=\"20\" transform=\"translate(-1105 942)\" fill=\"#fdf0ee\"\/><path d=\"M18.9,10.618l.026,5.911a2.654,2.654,0,0,1-.018.3v.6A1.476,1.476,0,0,1,17.427,18.9h-.591c-.041,0-.081-.033-.122,0-.052-.03-.1,0-.155,0H14.473A1.476,1.476,0,0,1,13,17.427V14.178A1.18,1.18,0,0,0,11.815,13H9.452A1.18,1.18,0,0,0,8.27,14.178v3.249A1.476,1.476,0,0,1,6.793,18.9H4.73c-.055,0-.111,0-.166-.007s-.089.007-.133.007H3.84a1.477,1.477,0,0,1-1.477-1.477V13.292c0-.033,0-.07,0-.1v-2.57H1.183A1.17,1.17,0,0,1,0,9.433a1.2,1.2,0,0,1,.37-.886L9.836.3a1.064,1.064,0,0,1,.812-.3,1.242,1.242,0,0,1,.779.259l3.932,3.459V2.363a1.181,1.181,0,0,1,1.181-1.181h1.181A1.181,1.181,0,0,1,18.9,2.363V6.83l1.949,1.717a1,1,0,0,1,.406.886,1.193,1.193,0,0,1-1.181,1.185Z\" transform=\"translate(-1096 953)\" fill=\"#CC092F\"\/><\/g><\/svg><\/a><ul class=\"breadcrumbs\"><li class=\"current\">FAQ&#8217;s<\/li><\/ul><\/div><\/div><\/div><\/div><\/section><\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"margin-bottom:var(--wp--preset--spacing--80)\">FAQ&#8217;s<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull accordion-pattern is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--80)\">\n<h2 class=\"wp-block-heading has-text-align-center\">Frequently Asked Questions<\/h2>\n\n\n<div  class=\"custom-acf-block wp-block-acf-accordion\" style=\"\"><section class=\"content-panel-accordion\"><div class=\"grid-container grid-container-gutter\"><div class=\"grid-row grid-row-gutter justify-center\"><div class=\"grid-row-inner-4\"><div class=\"grid-item grid-item-1\"><div><ul class=\"accordion\"><li><a class=\"accordion-toggle\" href=\"javascript:void(0);\"><h3 class=\"bear offset-v\">I am a first time marathoner. Do you accept first-timers on your trips?<\/h3><div class=\"arrows\"><svg class=\"arrow-down show\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(0 -121.896)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><svg class=\"arrow-up\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(30 137.611) rotate(180)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><\/div><\/a><ul class=\"accordion-content\"><li class=\"accordion-item content\"><p>Of course. Many runners like the thrill of running their first marathon in some exotic location.<\/p>\n<\/li><\/ul><\/li><li><a class=\"accordion-toggle\" href=\"javascript:void(0);\"><h3 class=\"bear offset-v\">I only run half marathons or 10ks. Do you offer non-marathon trips?<\/h3><div class=\"arrows\"><svg class=\"arrow-down show\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(0 -121.896)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><svg class=\"arrow-up\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(30 137.611) rotate(180)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><\/div><\/a><ul class=\"accordion-content\"><li class=\"accordion-item content\"><p>Many events offer shorter events in addition to the marathon. Running shorter distances are even more fun when you are on vacation and the shorter distances are popular with the &#8220;supporters&#8221; on the trip.<\/p>\n<\/li><\/ul><\/li><li><a class=\"accordion-toggle\" href=\"javascript:void(0);\"><h3 class=\"bear offset-v\"> I want to travel solo. Is Marathon Tours &amp; Travel the right option for me?<\/h3><div class=\"arrows\"><svg class=\"arrow-down show\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(0 -121.896)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><svg class=\"arrow-up\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(30 137.611) rotate(180)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><\/div><\/a><ul class=\"accordion-content\"><li class=\"accordion-item content\"><p>Absolutely! We take the hassle out of travel and provide the memorable and safe experience that is achieved by traveling with like-minded, adventure-seeking runners. It&#8217;s fun seeing the sights and running with a group.<\/p>\n<\/li><\/ul><\/li><li><a class=\"accordion-toggle\" href=\"javascript:void(0);\"><h3 class=\"bear offset-v\">Can I bring family &amp; friends?<\/h3><div class=\"arrows\"><svg class=\"arrow-down show\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(0 -121.896)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><svg class=\"arrow-up\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(30 137.611) rotate(180)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><\/div><\/a><ul class=\"accordion-content\"><li class=\"accordion-item content\"><p>Of course. The event consumes a small portion of the time spent during your trip. There is always sightseeing and general activities that appeal to all travelers. Some of our trips especially appeal to families such as the Gold Coast Marathon (August) \u00a0Safaricom Marathon (June) or the Walt Disney World Marathon (January). We also have quite a few runners who make that special trip with a parent.<\/p>\n<\/li><\/ul><\/li><li><a class=\"accordion-toggle\" href=\"javascript:void(0);\"><h3 class=\"bear offset-v\">How does your payment plan work?<\/h3><div class=\"arrows\"><svg class=\"arrow-down show\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(0 -121.896)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><svg class=\"arrow-up\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(30 137.611) rotate(180)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><\/div><\/a><ul class=\"accordion-content\"><li class=\"accordion-item content\"><p>Our payment plan is an interest-free payment method where you will have the opportunity to spread payment for your booking with us in a number of instalments.<\/p>\n<p>All payments must be completed before travel. Partial payments will not be refunded or honoured for future bookings. In case of a missing payment, the booking will be cancelled.<\/p>\n<p>\u00b7 Payment 1: At the time of registration<\/p>\n<p>\u00b7 Payment 2 Interim Payments: Will be due by X weeks as mentioned at time of booking, before your departure date<\/p>\n<p>\u00b7 Payment 3 Final Payment: Will be due by 12 weeks before your departure date (unless mentioned otherwise at time of booking)<\/p>\n<\/li><\/ul><\/li><li><a class=\"accordion-toggle\" href=\"javascript:void(0);\"><h3 class=\"bear offset-v\">Will scheduled payments be taken automatically?<\/h3><div class=\"arrows\"><svg class=\"arrow-down show\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(0 -121.896)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><svg class=\"arrow-up\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(30 137.611) rotate(180)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><\/div><\/a><ul class=\"accordion-content\"><li class=\"accordion-item content\"><p>Yes, these will be taken. If there\u2019s any problems, one of our team will get in touch so keep an eye out around the payment date.<\/p>\n<\/li><\/ul><\/li><li><a class=\"accordion-toggle\" href=\"javascript:void(0);\"><h3 class=\"bear offset-v\">Can I cancel by booking?<\/h3><div class=\"arrows\"><svg class=\"arrow-down show\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(0 -121.896)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><svg class=\"arrow-up\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(30 137.611) rotate(180)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><\/div><\/a><ul class=\"accordion-content\"><li class=\"accordion-item content\"><p>Get in touch and we\u2019ll be able to advise on your specific booking. There\u2019s no charge if you want to cancel within 24 hours of making a booking. After this it\u2019ll be different depending on what you\u2019ve booked. Take a look at our T&amp;Cs here and see what applies to you.<\/p>\n<\/li><\/ul><\/li><li><a class=\"accordion-toggle\" href=\"javascript:void(0);\"><h3 class=\"bear offset-v\">Do I need to buy travel insurance?<\/h3><div class=\"arrows\"><svg class=\"arrow-down show\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(0 -121.896)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><svg class=\"arrow-up\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(30 137.611) rotate(180)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><\/div><\/a><ul class=\"accordion-content\"><li class=\"accordion-item content\"><p>Everyone should have travel insurance so that you can be looked after if anything goes wrong. Travel insurance covers you if anything doesn\u2019t go to plan before you travel as well so take it out at the time of booking. Make sure that you are insured for the activities that you will undertake plus the equipment that you have with you.<\/p>\n<\/li><\/ul><\/li><li><a class=\"accordion-toggle\" href=\"javascript:void(0);\"><h3 class=\"bear offset-v\">Can we book with your office, even though im from overseas?<\/h3><div class=\"arrows\"><svg class=\"arrow-down show\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(0 -121.896)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><svg class=\"arrow-up\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(30 137.611) rotate(180)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><\/div><\/a><ul class=\"accordion-content\"><li class=\"accordion-item content\"><p>Absolutely. If there are any restrictions on regions or nationalities that we are allowed to sell to, we\u2019ll let you know on the event web page.<\/p>\n<\/li><\/ul><\/li><li><a class=\"accordion-toggle\" href=\"javascript:void(0);\"><h3 class=\"bear offset-v\">Do I need a medical certificate for my event?<\/h3><div class=\"arrows\"><svg class=\"arrow-down show\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(0 -121.896)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><svg class=\"arrow-up\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(30 137.611) rotate(180)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><\/div><\/a><ul class=\"accordion-content\"><li class=\"accordion-item content\"><p>You need a medical certificate issued within a year of the event date for events that take place in France and Italy. Check out our medical certification page to see which events and to print out a sample medical certificate.<\/p>\n<\/li><\/ul><\/li><li><a class=\"accordion-toggle\" href=\"javascript:void(0);\"><h3 class=\"bear offset-v\">My booking says \u2018pending\u2019 what does this mean?<\/h3><div class=\"arrows\"><svg class=\"arrow-down show\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(0 -121.896)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><svg class=\"arrow-up\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(30 137.611) rotate(180)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><\/div><\/a><ul class=\"accordion-content\"><li class=\"accordion-item content\"><p>\u2018Pending\u2019 status usually means we are checking final details of your booking or application. You will receive further updates via email once these checks have been made.<\/p>\n<\/li><\/ul><\/li><li><a class=\"accordion-toggle\" href=\"javascript:void(0);\"><h3 class=\"bear offset-v\">When will I receive my final travel itinerary?<\/h3><div class=\"arrows\"><svg class=\"arrow-down show\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(0 -121.896)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><svg class=\"arrow-up\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(30 137.611) rotate(180)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><\/div><\/a><ul class=\"accordion-content\"><li class=\"accordion-item content\"><p>We know how much you are looking forward to the event. we\u2019ll do our best to have to your final travel itineraries to you 5-7 days before you travel but if it\u2019s going to take a bit longer, we\u2019ll let you know.<\/p>\n<\/li><\/ul><\/li><li><a class=\"accordion-toggle\" href=\"javascript:void(0);\"><h3 class=\"bear offset-v\">I\u2019ve not received my booking confirmation email, where is it?<\/h3><div class=\"arrows\"><svg class=\"arrow-down show\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(0 -121.896)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><svg class=\"arrow-up\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(30 137.611) rotate(180)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><\/div><\/a><ul class=\"accordion-content\"><li class=\"accordion-item content\"><p>First thing\u2019s first, check your spam! You can also add our email address to your address book and you will never miss an email again. Should you still have problems, please get in touch with at hello@destinationsport.com or on +44 (0)161 676 0390<\/p>\n<\/li><\/ul><\/li><li><a class=\"accordion-toggle\" href=\"javascript:void(0);\"><h3 class=\"bear offset-v\">Can I buy event entry only?<\/h3><div class=\"arrows\"><svg class=\"arrow-down show\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(0 -121.896)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><svg class=\"arrow-up\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(30 137.611) rotate(180)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><\/div><\/a><ul class=\"accordion-content\"><li class=\"accordion-item content\"><p>Usually, no but we do offer just the event entry on some events. We are restricted by the race organisers rules and sell event as part of a travel package. With us you receive the travel experience with the knowledge of guaranteed entry. If we are able to offer you event entry only, we will let you know on the event web page.<\/p>\n<\/li><\/ul><\/li><li><a class=\"accordion-toggle\" href=\"javascript:void(0);\"><h3 class=\"bear offset-v\">Do I need to qualify to enter an event?<\/h3><div class=\"arrows\"><svg class=\"arrow-down show\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(0 -121.896)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><svg class=\"arrow-up\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(30 137.611) rotate(180)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><\/div><\/a><ul class=\"accordion-content\"><li class=\"accordion-item content\"><p>Usually no although sometimes events such as Ultra Marathons do require you to complete a qualifying race and time. If there are any qualification requirements, we\u2019ll let you know on the event web page.<\/p>\n<\/li><\/ul><\/li><li><a class=\"accordion-toggle\" href=\"javascript:void(0);\"><h3 class=\"bear offset-v\">Can a guide or support runner book with us?<\/h3><div class=\"arrows\"><svg class=\"arrow-down show\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(0 -121.896)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><svg class=\"arrow-up\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30\" height=\"15.716\" viewBox=\"0 0 30 15.716\"><g transform=\"translate(30 137.611) rotate(180)\"><g transform=\"translate(0 121.896)\"><path d=\"M29.608,122.342a1.428,1.428,0,0,0-2.019-.056L15,134.214,2.41,122.287a1.429,1.429,0,0,0-1.964,2.076L14.017,137.22a1.428,1.428,0,0,0,1.964,0l13.572-12.857A1.429,1.429,0,0,0,29.608,122.342Z\" transform=\"translate(0 -121.896)\" fill=\"#CC092F\"\/><\/g><\/g><\/svg><\/div><\/a><ul class=\"accordion-content\"><li class=\"accordion-item content\"><p>Yes absolutely! We welcome your booking but please contact us first as we will check with the event on your behalf. Some events provide a complimentary entry for guide or support runner.<\/p>\n<\/li><\/ul><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/section><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQ&#8217;s Frequently Asked Questions<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"class_list":["post-493","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/marathontours.com\/en-au\/wp-json\/wp\/v2\/pages\/493","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/marathontours.com\/en-au\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/marathontours.com\/en-au\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/marathontours.com\/en-au\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/marathontours.com\/en-au\/wp-json\/wp\/v2\/comments?post=493"}],"version-history":[{"count":0,"href":"https:\/\/marathontours.com\/en-au\/wp-json\/wp\/v2\/pages\/493\/revisions"}],"wp:attachment":[{"href":"https:\/\/marathontours.com\/en-au\/wp-json\/wp\/v2\/media?parent=493"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}